We hope you are completely satisfied with your purchase. We have a 100% satisfaction guarantee.
If for any reason the product you have purchased does not met with your customer satisfaction e.g. there is a fault with the product or it is not as described, we will replace your item or change it for something at the same value as the purchase price.
It is highly advised before using any of my products that you read the instructions on my website - refunds and returns for products that were damaged whilst applying to a wall or applying incorrectly will not be accepted.
Refunds - item must be returned within 30 days in the same way they were sent out to you. Used or damaged products that have been opened will not be accepted or refunded. Postage is at the buyers discretion for any items that are sent back for change of mind. All returned products must be sent back to the senders address on the postal tube at your own expense. I would also strongly advise, when returning items to return via a traceable method.
If you have an problems with your products you can email us @ firstname.lastname@example.org
Please also leave a brief description your order number so your details can be found in the system.